email to the General Manager
From: Shelley H. <>
Subject: Mini Service
To: tom_hauswirth@moritzmail.com
Dear Tom,
I brought my Mini in last Friday for service. I was unable to respond to the MINI survey due to a server error. Please note that my Service Advisor is Matt Howell and he has been my SA since I purchased my Mini. He always provides outstanding customer service and is a pleasure to do business with. I would rate his service at your highest level. He is a very valuable employee. Please note this as my response to the survey,
Thank you,
Shelley H.
Mini Cooper Sport Owner
